Change in Customer Service Hours

On Wednesday, June 11th, the Board's lobby (2416 Snyder Ave.) and customer service (307-637-6460) will operate from 9 am - Noon only; to accommodate for training. For emergency water & sewer services, please call 307-637-6471. The Board thanks customers for their patience.

Close this announcement

Scheduled Upgrade - Self-Service Customer Portal for Utility Billing

The BOPU has upgraded its online customer self-service portal for utility billing. Visit our Utility Billing page here to learn about the new portal. To pay your bill online, click on the View & Pay My Bill button on our homepage. Contact us at 307-637-6460.

Close this announcement

Listen

Services & Information

Backflow

Help protect the public water system from pollutants through the backflow prevention program.

File a Claim

Learn how to file a claim through the City's Risk Management Office.

Watering Schedule

Review year-round requirements for watering and resources for low-water landscapes.

Property Owner's Responsibility

The Board of Public Utilities is responsible for maintaining and replacing water and sewer mains within the City of Cheyenne, while property owners are responsible for service lines and meter pits at their service address.

Plan for Wise Water Use

Learn more about the Board of Public Utilities' Water Conservation Program.