Change in Customer Service Hours

On Wednesday, December 8th, the Board's lobby (2416 Snyder Ave.) and customer service (307-637-6460) will operate from 9 am - Noon only; to accommodate for system upgrade training. For emergency water & sewer services, please call 307-637-6471. The Board thanks customers for their patience.

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IMPORTANT Notice of Rate Increase:

Beginning January 1, 2022, the Board of Public Utilities (BOPU) will implement the City approved 5% rate increase to all water and sewer utility bills. For more information, visit: www.cheyennebopu.org/Business/Billing-Rates/Water-Sewer-Rates.

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Services & Information

Backflow

Help protect the public water system from pollutants through the backflow prevention program.

Property Owner's Responsibility

The Board of Public Utilities is responsible for maintaining and replacing water and sewer mains within the City of Cheyenne, while property owners are responsible for service lines and meter pits at their service address.

Received a letter from us?

Did you get a letter from us? See some common letters the Board sends out.

File a Claim

Learn how to file a claim through the City's Risk Management Office.

Summer Water Rules

Know the summer water schedule from May 1st to September 1st here.

Outside Service Boundaries

Visit this map of the Board of Public Utilities' service boundaries.

Watering New Sod or Seed

Learn more about the requirements for applying new sod or seed in your yard, and complete your application here.