opens in new tab or window

Change in Customer Service Hours

On Wednesday, December 8th, the Board's lobby (2416 Snyder Ave.) and customer service (307-637-6460) will operate from 9 am - Noon only; to accommodate for system upgrade training. For emergency water & sewer services, please call 307-637-6471. The Board thanks customers for their patience.

Close this announcement

IMPORTANT Notice of Rate Increase:

Beginning January 1, 2022, the Board of Public Utilities (BOPU) will implement the City approved 5% rate increase to all water and sewer utility bills. For more information, visit: www.cheyennebopu.org/Business/Billing-Rates/Water-Sewer-Rates.

Close this announcement
Skip to main content
City of Cheyenne Board of Public Utilities - Logo
  • Customer Service
  • Report a Problem or Emergency
English (United States) Select this as your preferred languageSpanish Select this as your preferred language
  • English (United States) Select this as your preferred language
  • Spanish Select this as your preferred language
Home - City of Cheyenne Board of Public Utilities - Logo
  • Pay My Bill
  • Residential
    • Billing & Rates
      • Understanding Your Bill
      • Water & Sewer Rates
    • Services & Information
      • Backflow
      • Property Owner's Responsibility
      • Received a letter from us?
      • File a Claim
      • Summer Water Rules
      • Outside Service Boundaries
      • Watering New Sod or Seed
    • Efficiency Tips & Rebates
      • Watering Your Lawn
      • Water Smart Landscape
      • WaterSense
      • Indoor Self-Audit
  • Business
    • Billing & Rates
      • Understanding Your Bill
      • Water & Sewer Rates
    • Services & Information
      • Received a letter from us?
      • Backflow
      • Summer Water Rules
      • File a Claim
      • Property Owner's Responsibility
    • Efficiency Tips & Rebates
      • Commercial Indoor Water Use
      • WaterSense
    • Permits & Licenses
      • Business Requirements
      • Hydrant Use Permit
      • New Sod or Seed Permit
  • Contractors
    • Construction Information
      • System Development Fees
      • Engineering Standards
      • Bulk Water
    • Bids & Contracts Opportunities
      • Bids and Proposals
      • Bidding FAQ
      • Tax Exemption Certifications
    • Permits & Licenses
      • Contractor Requirements
      • GIS System Viewer
      • Hydrant Use Permit
      • New Sod or Seed Permit
      • Received a letter from us?
  • About Us
    • Organization
    • Board of Directors
    • Board Meetings
    • Career Opportunities
    • Staff Directory
    • Outreach
    • Photo Gallery
  • Project Update
    • Board Projects
    • Current Projects
  • Cheyenne's Water
    • Water Supply
      • Source Water
      • Reservoir Levels
      • Snow Monitoring
      • Web cameras
      • Cheyenne's weather station
    • Water Conservation
      • Habitat Hero Demonstration Garden
      • Find & Fix Your Leaks
      • Plan for Wise Water Use
      • New Sod or Seed Permit
      • WaterSense
      • Summer Water Rules
    • Water Quality
      • Water Quality Report
      • Water Clarity
      • Taste & Odor
      • Water Hardness
      • Fluoride
      • Lead
      • Cyanobacteria
      • Brewing Beer at Home
      • Hydrant Flushing
  • Cheyenne's Sewer
    • Industrial Pretreatment Program (IPP)
      • What does the Industrial Pretreatment Program do?
      • What is the National Pretreatment Program?
      • Industrial Wastewater
      • Fats, Oil and Grease
    • Care for Your Sewer Pipes
      • Homeowner's Guide to Sewer Lines
      • Sewer Backup
      • Lost & Found
    • Hauled Wastewater
    • Biosolids
    • Received a letter from us?
  • Documents and Forms
    • Documents and Forms
    • Financial Reports
You Are Here : Home / Residential/Billing & Rates
Listen

Billing & Rates

 

Understanding Your Bill

Take the time to understand your utility bill here.

Water & Sewer Rates

View current water and sewer rates, including links to rate ordinances.
Back to top

Contact Us

City of Cheyenne
Board of Public Utilities
2416 Snyder Ave.
Cheyenne, WY 82001

Building Hours: Monday - Friday
9:00 a.m. - 4:00 p.m.

Phone Numbers

Customer Service:
307-637-6460

Water & Sewer Emergency After Hours:
307-637-6471

Request Water & Sewer Maintenance:
307-637-6471

Social Media

  • Facebook
  • Twitter
  • Instagram
© 2021 City of Cheyenne Board of Public Utilities | Powered by OpenCities