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You can view your bill, setup account notifications, or pay your water, sewer, and solid waste bill.

Documents & Forms

View documents and forms here.

Lead Free Service Line

The BOPU Lead-Free Initiative is dedicated to complying with the EPA's updated lead and copper rule.

Employment

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Water Quality

Craving details on your tap water? Explore more here.

Water Conservation

Learn how you can make every drop count.

Financial Reports

Explore this section how the Board is leading the way for tomorrow through water & sewer services.

Report a Concern

Report your non-emergency concerns like water waste, water pressures issues, etc. here.

Bids & Proposals

View all open Bids & Proposals for the Board of Public Utilities

Alerts

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Active Alerts

Active alerts are listed below. To view alert details, click to expand the alert. Once an alert is resolved, it will be removed.

Construction/Road Closure(s) - Rayor / E 19th / E 20th

Beginning the week of October 6, 2025, the City of Cheyenne Board of Public Utilities (BOPU) anticipates construction activities to begin on a water main rehabilitation project, including road closures as follows:
• 20th St. Closure; Logan Ave. to E 21st St.
• 19th St. westbound Closure; Rayor Ave. to Logan Ave.
• Rayor Ave. Closure; Cheyenne Pl. to E 19th St.

Construction on this project, and road closure, is expected to be completed by the beginning of November, depending on weather and material availability.

 

Construction/Road Closure - Kerry Avenue

Beginning Monday, October 6, 2025 - The BOPU will be closing Kerry Ave. between Storey Blvd. and Killarney Dr. to perform water valve repair work at the corner of Kerry Ave. and Storey Blvd.

Road Closure expected for approximately 5–7 days, weather permitting.

 

Construction/Road Closure - Creighton Street

The BOPU anticipates construction activities to begin on a water main rehabilitation project, including road closure of Creighton Street from Evers Blvd. to Bishop Blvd., beginning the week of October 6, 2025.

 

Construction on this project, and road closure, is expected to be completed by the beginning of November, depending on weather and material availability.

 

Road Closures/Water Main Leak - E 15th Street

Water Main Leak near the intersection of E 15th St. and Seymour Ave. interrupting water services to homes & businesses in the area.

Road Closures ~ 5 days

E 15th St is closed between House Ave. and Seymour Ave.

Seymour Ave. is Closed between E Lincolnway and E 15th St.

Crews will remain on site until repairs are made. The BOPU apologizes for the inconvenience.

 

Construction/Road Closure - Ridgeland Street

Ridgeland St. is closed between Antelope and Elk Ave. for a sewer point repair for approx. ~7 days depending on weather and material availability.

The BOPU Thanks you for your patience as we work to improve our system.

 

Calendar

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What's Coming up Next?

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News

Cahill Park Statement

Published on February 01, 2024

Official statement on the Cahill Park water main leak, following completion of investigation.

Annual Watering Schedule

Published on December 07, 2023

Watering is prohibited (no lawn watering) from December 1st - March 31st.

Phone Imposter Scam

Published on December 30, 2020

A customer of the City of Cheyenne Board of Public Utilities (Board) reported receiving a telephone call where the caller claimed to be from Cheyenne’s water and sewer department. The fraudulent caller claimed the customer was delinquent on their water bill and requested credit card information.

Customer Service Phone Service Resumes

Published on October 23, 2020

Starting on Monday, October 26, 2020, the City of Cheyenne Board of Public Utilities (Board) customer service call-in hours resumes to the normal hours of 8:00 am to 5:00 pm Monday – Friday. With the current circumstance of COVID 19, the Board’s lobby at 2416 Snyder Ave. will remain closed until further notice.

Water Rehabilitation Project Update

Published on October 20, 2020

As the three-mile water main and fire hydrant replacement project near Dell Range Blvd. wraps up this week, the City of Cheyenne Board of Public Utilities (Board) will continue to advance water service reliability to a new area.

The water keeps flowing

Published on October 02, 2020

The City of Cheyenne Board of Public Utilities (Board) provides clean, safe, and reliable water resources to nearly 75,000 people in the Cheyenne area. Crews work around the clock to manage Cheyenne’s water supply from collection to treatment and then delivery.
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