Report a Concern

President's Day

The Board of Public Utilities offices (2416 Snyder Ave.) will close in observance of President’s Day (2/16/2026). Reach us at 307-637-6471 for water and/or sewer emergencies 24/7. Fun Fact - 1880 Ulysses S. Grant was one of the earliest recorded United States Presidents to visit Cheyenne.

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Discolored Water

Customers near the south end of Cheyenne and toward city limits may experience discolored water due to work in the area. If you experience discolored water, run cold water from a faucet for 20-30 minutes to help clear. Avoid using hot water or doing laundry while the cold water is discolored. Despite discoloration, the water remains safe. The BOPU apologizes for any inconvenience.

Click to view the full press release for 42-inch line repair.(PDF, 213KB)

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Report a Concern

Help us service you by reporting any of the following:

Discolored water

Water service or maintenance

Water waste

Water pressure issues

Please note this form is for non-emergencies and will be processed during normal business hours (8 am -4 pm; Monday-Friday; except holidays). For an immediate response, please call our 24 hours 7 days a week hotline at 307-637-6471 for your water or sewer emergencies, such as a water leak or sewer backup.