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Change in Customer Service Hours

On Wednesday, July 9th, the Board's lobby (2416 Snyder Ave.) and customer service (307-637-6460) will operate from 9 am - Noon only; to accommodate for training. For emergency water & sewer services, please call 307-637-6471. The Board thanks customers for their patience.

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Scheduled Upgrade - Self-Service Customer Portal for Utility Billing

The BOPU has upgraded its online customer self-service portal for utility billing. Visit our Utility Billing page here to learn about the new portal. To pay your bill online, click on the View & Pay My Bill button on our homepage. Contact us at 307-637-6460.

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Water Conservation

Water Smart

Resources for efficient water use.

Free Water Conservation Kit

Board of Public Utilities residential customers qualify for WaterSense fixtures. Click to learn more.

Watering Schedule

Review year-round requirements for watering and resources for low-water landscapes.

Water News

Learn about issues that affect Cheyenne's water supply, including Colorado River curtailment.

Watering Schedule Waiver

Apply for a waiver if the Watering Schedule poses constraints for maintaining your lawn.

New Lawn Permit

Apply for a New Lawn Permit, either online or in-person.
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Contact Us

City of Cheyenne
Board of Public Utilities
2416 Snyder Ave.
Cheyenne, WY 82001

Building Hours: Monday - Friday
9:00 a.m. - 4:00 p.m.

Phone Numbers

Customer Service:
307-637-6460

Water & Sewer Emergency After Hours:
307-637-6471

Request Water & Sewer Maintenance:
307-637-6471

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