On Wednesday, August 10th, the Board's lobby (2416 Snyder Ave.) and customer service (307-637-6460) will operate from 9 am - Noon only; to accommodate for system upgrade training. For emergency water & sewer services, please call 307-637-6471. The Board thanks customers for their patience.
Published on December 30, 2020
CHEYENNE, WY – A customer of the City of Cheyenne Board of Public Utilities (Board) reported receiving a telephone call where the caller claimed to be from Cheyenne’s water and sewer department. The fraudulent caller claimed the customer was delinquent on their water bill and requested credit card information.
The Board encourages customers to be vigilant against phone and identity scams. Customers who have concerns about callers claiming to represent the Board should hang up and call the Board at (307) 637-6460. Customers may also visit the Board at 2416 Snyder Avenue.
The Board reports fraudulent calls to Cheyenne’s Police Department. Using caller ID, make note of the originating phone number, date, time, and other details of the call so they can be conveyed to the Police Department.