Find & Fix Your Leaks

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Leaks Are Money Down The Drain!


Leaks may go unnoticed for days or until you get a high water bill. Ongoing leaks may result in additional energy costs and possibly increased sewer rates. Use the Residential(PDF, 1MB) or Commercial(PDF, 623KB) checklist to find and fix your leaks. Don't forget to check for leaks outdoors(PDF, 1MB)! This will help you save money and conserve Cheyenne's water resources. Refer to BOPU's Plan for Wise Water Use(PDF, 1MB) for additional information. 

Need help? Call BOPU to schedule a free leak check to verify the most common sources of leaks. 

Leak Check Tips

  • Check your water use during December, January and February - During the winter months, homes in Cheyenne generally use less than 2,000 gallons per person per month. Based on this estimate, a family of four can expect to use less than 8,000 gallons. If your home is using more, you may have a leak.
  • Check the meter - Older water meters have a flow detector that looks like a red propeller or triangle. Use a flashlight to read the newer water meters. Turn off all water sources in the home and check the water meter. If the flow detector is spinning (old model) or the number is increasing (new model), you have a leak. For more detail on reading a water meter, visit the Arizona Municipal Water Users Association webpage or call the BOPU Water Conservation Specialist for a custom water usage report.
  • Check the toilet - Leaky toilets are a frequent culprit for higher than expected water bills in Cheyenne. Identify toilet leaks by placing a few drops of food coloring in the toilet tank. DO NOT FLUSH. Wait up to 15 minutes. If the color shows up in the bowl, the toilet has a leak. Remember to flush the colored water after testing so that it doesn't stain the toilet.

Repairing Leaks

Note: The guidance located below is intended to help assist with minor leaks. For larger leaks, or if you are unsure how to perform the required repair, contact a certified professional to fix the leak.

  • Toilet leaks - Toilet leaks are commonly caused by a disintegrating flapper or may need a float adjustment. Speak with a plumbing expert at your favorite hardware store and/or hire a trained professional for assistance. Alternatively, online resources may provide the required knowledge and skills to make these repairs yourself.
  • Check for leaky faucets - Leaking faucets can often be repaired by replacing a washer or gasket. Speak with a plumbing expert at your favorite hardware store and/or hire a trained professional for assistance. Alternatively, online resources may provide the required knowledge and skills to make these repairs yourself.
  • Check for leaky shower heads - Shower heads can leak between the showerhead and the pipe stem at the joint. Using pipe tape or Teflon tape can help prevent these types of leaks.
  • Check common connection hoses - Leaks stemming from dishwashers, clothes washers, and refrigerators are typically related to loose and/or damaged hose connections. Inspect the hose and its associated connections. Replace questionable hoses or tighten their connections as needed.