Customer Service Phone Service Resumes

Published on October 23, 2020


Cheyenne, WY – Starting on Monday, October 26, 2020, the City of Cheyenne Board of Public Utilities (Board) customer service call-in hours resumes to the normal hours of 8:00 am to 5:00 pm Monday – Friday. With the current circumstance of COVID 19, the Board’s lobby at 2416 Snyder Ave. will remain closed until further notice.

As a reminder, there are multiple payment options available while the Board’s lobby is closed including: 

  • A secure drop box located at 2416 Snyder Ave. Account information is needed for processing and envelopes are available at the dropbox.
  • Sign-up for automatic bank drafts
  • Pay by phone at 307-637-6460
  • Mail  
  • Pay online 

Stay up to date with the Board’s operations by following us, @ CityOfCheyenne on Facebook, or Twitter. The Board thanks you for your patience.